Warranty and Return Policy
Our Promise
We pride ourselves on providing a quality insurance product and our confidence in the products that we provide is backed with competitive warranty policies.
Warranty
- OEM Reconditioned Wheels: Finish guarantee of 12 months on all finishes under normal usage (All Star reserves the right to make final decision on normal vs abnormal usage).
- Aftermarket Wheels: Finish guarantee for painted and machined wheels is 24 months under normal usage and 12 months on chrome and polished wheels.
Return Policy
- No returns are accepted beyond 45 days.
- All Star Auto Parts does not cover any labor, diagnostic, administrative, or other fees or costs unless pre-approved in writing.
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OEM Reconditioned Wheels / Aftermarket Wheels:
- Under 30 days – Free returns
- 30–45 days – $35 restocking fee
- Return Merchandise Authorization (RMA) required for all returns.
- Must return ship within 7 days after receiving RMA and Shipping Label.
Additional Return Terms
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Wheel returns must be shipped in original packaging, face up, with protective foam and plastic covering the face.
- We do not accept tire-mounted wheels and do not accept wheels that have had weights or valve stems added.
- Any modifications made to the wheel finish or structure void the warranty and return policies.
- Customers are responsible for shipping costs if ordered incorrectly.
- Credit Issue: 24–48 hours for us to process.